Support wholesale also,if you need,please contact us!
Hello friend, pls note:this case wont have metal key any more,thanks!
All the items will be dispatched within 3 business days after you finish payment. Note: China Post Air Mail/Parcel just belongs to worldwide post system which is much slower than Special Delivery. Items will arrive in 7-60 business days to worldwide usually. But it also depends on your local post office.
100% guarantee new goods and well condition. 1 month replacement. If you are dissatisfied with your item,please contact us immediately before open dispute or leaving any negative feedback,we will try our best to solve your problem. Please confirm delivery as soon as you receive the goods. If you cannot receive goods when close to the confirmation time set by aliexpress, please ask us to extend delivery time.
Q:How can I finish my payment? A:we accept the following payment methods: cridet card; moneybooker;T/T;western union Q:How much does it cost to ship to my country? A:Package less than 2 Kg will be shipped by China Post which is free shipping to the some countries as following: United States;United Kingdom; Australia; Brazil; Canada; Italy; Turkey;Spain;Malaysia;France;Russia;Sweden;New Zealand; Norway;Switzerland;Japan; Thailand;Ireland;Israel;Belgium;Poland;South Korea;Austria;Germany;Denmark;Singapore. When package over 2 Kg, buyers have to afford extra shipping cost. Q:Is there any tracking Number for my item? A:Yes, we ship every order with their Tracking Number, and you can viewthe shipment stauson thecorresponding website. Q:Does this product come with retail package? A:We have declared the packing detail on the description of each product,please check it, thanks! Q:I am a reseller,I would like to buy many pieces of your item, what\’s the wholesale price? A:Hi,thanks for your inquiry,if you would like to buy large quantity, please send email to us,we will quote you with the best price,thanks!
We are aimed at providing Top Level Customer Service and solve all of your problems. We greatly appreciate your 5-STAR POSITIVE feedback and please do NOT leave negative feedback without asking for help.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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