Custom Name Personalized Cover for iPhone 4S 5 5S SE 5C 6 6S Plus Samsung Galaxy S3 S4 S5 Mini S6 S7 Edge A3 A5 A7 Note 2 3 4 5
I just upload one sample show to you,cause too many phone models,
just only different camera's hole,thanks for understand
How to order your cover: Step 1: Choose your phone Style and phone model ,click Buy Now.pls leave message to us your name print on the cover, thanks!!!
Step 2: About Message ,you can Contact us by Station-letter,or leave it below order.Don't forgot it !!!
If you want to custom name,please leave message like this:
I want text:SAYAPOVA,Black backgound and white text+phone model
I want text:SAYAPOVA,white backgound and black text+phone model
it's better for 5-7 letters to print
We accept alipay here.
All major credit cards are accepted through secure payment processor ESCROW.
When you place an order, We will send the items once your payment is completed.
Usually our phone cases are free shipping by China post/E-packet.
Pls contact us asap if you haven't received the package within 35 working days after shipping.
Buyers from Russia, please provide your full name when you place order.
If you are not satisfied with our cases, please contact us , we will try our best to solve it for you.
If goods needs to be returned, buyer should bear the shipping charge!
We will do our best to solve any problem and provide you with the best service!
If you are satisfied with our product, please leave us a positive feedback and Five Stars. Thank you very much!
1304158229507952
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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iencasemobile (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of iencasemobile.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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