Cute Rabbit Diamond Dustproof Plug
- Item Type: Phone Accessory
- Type: Earphone Jack Plug
- Earphone Jack Diameter: 3.5 mm
- Color: White, Pink
- Compatibility: Universal
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iencasemobile (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of iencasemobile.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (17) |
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4 Stars (1) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Rating | Feedback |
|---|---|---|
E*******a F.  |
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21 May 2017 21:27 Parcel arrived 42 days, not tracked, took from the mailbox. very cute bunny. silver all the stones in place, in the iPhone snugly. happy with order. the store thank you! |
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M****a V. |
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20 May 2017 07:18 Neat ❤❤❤ |
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M*****a X. |
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18 May 2017 09:37 Bunny is super! very tiny and looks great! the quality is excellent!!! |
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O*********8 O. |
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18 May 2017 05:22 Thank you very much!! all as ordered!!! very good .. happy!! |
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E K. |
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23 Apr 2017 00:13 8.02-10.04 in Khanty-Mansiysk. warm color (pink stones and gold base) closer to the photo gray color. all the stones in place. tiny cute little thing. I like everything)) is sitting tight) |
Customer  |
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21 Apr 2017 15:45 :) |
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I**r G. |
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19 Apr 2017 02:12 Thank you |
A********************6 A.  |
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12 Apr 2017 09:57 Bunny prishol in good condition, very cute my daughter was thrilled. I recommend store!!! |
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A**x V. |
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11 Apr 2017 08:45 Good quality. the photos seem more than it actually is. it looks elegant. |
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N***********6 N. |
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8 Apr 2017 23:55 Everything is fine, I like it. the photo color is different, not so white as in real life. the store did not communicate. otpravili immediately paid. delivery to Novokuznetsk-mesyats. rekomenduyu. |
E***a I.  |
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24 Mar 2017 23:54 Beautiful |
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V******r B. |
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16 Mar 2017 03:52 Came quickly |
E*****e A.  |
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25 Feb 2017 19:13 Very cute, good finish. came Nickname |
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R**a S. |
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30 Jan 2017 16:24 Cute! Thx :D |
T*****a S.  |
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16 Jan 2017 11:23 Super! ordered a second time, the order came for 12 days. very happy. goods like the picture! I recommend!!! Thank you! |
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T*****a P. |
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12 Jan 2017 06:53 Finally got 12января one days |
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T*****a S. |
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8 Jan 2017 02:47 Fast shipping! goods as the photo all the stones in place. I recommend!;) |
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T*****a T. |
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6 Jan 2017 01:13 I bought three pieces themselves and for gift. ideally suited in phones microsoft lumia 650 and for alcatel idol 2 s. very cute bunnies, beautiful and carefully made. |
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