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If you have problem of the item, please contact us before leaving a neutral or negative feedback, we will Do Our Best to resolve the problem for you.
1. "China Post Ordinary Small Packet Plus".
There is no full tracking information. It only can be tracked during in China.
2. If you need full tracking information of your goods all the time.
Please select "China Post Registered Air Mai"
Russian Friend Pay Attention Please !! Please fill in receiver's full name due to new policy of Russian customs, Any nondelivery would not be responsible if the client doesn't provide enough information You can come into my shop choose your favorite style:Please click here
We accept the payment methods provided by AliExpress Escrow. When make payment using Escrow, your money is deposited securely in your account. Money is only released to us after you confirm delivery. Payment methods available include: Visa, Master Card, Bank Transfer. Please contact us for details.
Generally takes 15-22 days to reach the consumer
(Not Including holidays)
South America, Africa needs 30 days more to reach
We depend on our customer satisfaction to succeed.So,your feedback is extremely important to us.
Once you have received your item, please leave feedback for us as this will inform us that you have received your items.We also will respond by giving you positive feedback that same day.
If you are satisfied with our items.please leave us positive feedback.
Contact us before leaving any negative of neutral feedback.We will work with you to solve any problems.
Welcome to our store.We are a global seller. Buying from us, We offer great quality products with lowest price everyday.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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