For Coque LG G5 Case Silicone 3D Relief Soft Back Case LG G5 H868 Cover Silicone Batnab Captain America Thin TPU Phone Case
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For Coque LG G5 Case Silicone 3D Relief Soft Back Case LG G5 H868 Cover Silicone Batnab Captain America Thin TPU Phone Case Compatible Model : Case For LG G5 Material : 3D Relief Soft Silicone Cover Style: atman/Captain America/Cat/Hello kitty/Mickey/Dog/Superman 1 X Case Kindly reminder: 1. If you select 4PX Singapore Post OM Pro, the item will be shipped by economy shipping method which can be only tracked in china but no detail tracking info in your country. Anyway,please don’t worry, it will arrive in your country successfully and its packet loss rate is very very low. 2. When the time of receipt will be end and you still not receive your item,please send me message and I will extend the time of receipt by 15-20 days.If you still not receive your item in 30 days, i will check its shipping state in express company, if it is missing or in transit,then i will bear the responsibility and refund you money. 3. If you want to track the item’s info of whole course in real time, please select Singapore Post |
Please be kindly noted
1. Choose your favorite colors and leave message in the order. 2. We will send different colors randomly if no request from you. 3.Some colors may be temporarily out of stock without further notice. we will use other colors instead. 4.BUT If the colors are very important to you, please check before paying. Warmly Remind: Double check your order list, size, color, quantity, product style, post address , contact details Etc. Payment 1. Payment must be made within 5 days of order. 2. We accept Credit card, Money gram Shipment 1. We will send out your item a.s.a.p, usually in 1-3 days after receiving your payment. And we only ship to the address you left on the Aliexpress. We will write you the tracking number after sending. 2. Different shipping methods take different time for you to get the goods, so before you choose the shipping method please notice the shipping time it takes. 3. Any import Tax and Custom fee are the buyer’s responsibility. Return Policy If you have any problems with the item received, please let us know within 7 days after the item received.If you don’t receive the items within 60 days,or any problems of our products really exist, an exchange or a refund is available. Please contact us before send items back ! Feedback Feedback is very important to us. Once you have received your items, please take time to leave feedback to inform us that you are satisfied with our goods and service. Positive feedback will help us improve our products and service. Please don’t leave Negative feedback without asking us for help first. We will do our best to give you best solving of problems, so if there is some problems, please communicate with us first, and we will give you the best solving. Other Service Drop shipping and wholesale acceptable. All inquiries will be answered within 24 hours. Track number will be given after shipment on time!
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iencasemobile (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of iencasemobile.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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