For Lenovo Vibe C A2020 Case Tree Flip Phone Cover PU Leather Wallet Case For Lenovo A2020 With Kickstand Wrist Strap
For Lenovo Vibe C A2020 Case Tree Flip Phone Cover PU Leather Wallet Case For Lenovo A2020 With Kickstand Wrist Strap
Note
| Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. |
| Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying. |
| According to our experience, Custom check the parcels by random, about 0.5-1% parcels will be checked and may charge some tariff. |
Shipping
| 1. | All items will be shipped out within 3 business days upon receipt of payment. |
| 2. | You will be notified by email with the tracking number after your package has been shipped out. |
| 3. | Package: All items are professionally packed with great care to ensure safe delivery. |
| 4. | Any items you order shall be only shipped after your payment is received by the Third Party (Bank ) We ship the item for customers through Chinapostair EMS, UPS, DHL or Airmail, according to actual situation . |
| 5. | As for the delivery destinations (your address) where only DHL or UPS are available, if it is the so-called remote area by DHL or UPS, the additional fee shall be paid by the buyer. |
| 6. | China Post Air Mail basically shall take about 4 weeks based on different countries or regions around the world. |
| 7. | We shall not take the responsibility for any shipping accidents, delays or other matters result from shipping carriers or force-majeure reasons. |
| In order to lessen buyer’s import tax or even exempt buyer from import tax, we shall declare the item with much less value than the actual price the customer paid for the item. |
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| The lower declared value shall not reflect the total price paid by customer or the market price about the item, and perhaps shall not be suitable for those countries with different special tariff standard. |
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Return & Exchange
| If we send the wrong style or the wrong color, we could refund you money or reship. | |
| If the items can’t meet your need, we can also accept your return. The courier service freight should be paid by buyer. | |
| Return Notes: | |
| 1. | If you need some of the goods returned, please be sure to keep return goods and accessories intact. |
| 2. | You need to take all the necessary logistics costs Returns. |
| 3. | We will declare the parcel as a gift at low value to avoid problems at the custom. Before returning items, please make sure you get our (the seller’s) return address, and write “gift” on the delivery detail sheet. Please use regular postal service and send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP. |
| 4. | If you need faster shipment, please choose the shipping way you want and pay extra cost. Or contact us in advance. |
| 5. | Please list your special requests (color, packages, value of declaration, etc.) in the REMARK when you make payment. |
| 6. | The picture as a result of the photography condition possibly has the chromatic aberration, if you are not sure about the colors, please contact us before you place the order. |
| 7. | If goods are damaged in transit, please keep all documentation and packaging and contact us within 3 days of receipt for returns instructions. |
Seller Promise
| 1. | We guarantee that the goods have subject to rigorous quality checks to ensure that the goods you receive with good quality. |
| 2. | If there is product quality, or parts incomplete so long as you are able to present the relevant explanatory materials, we will provide you with return service. |
| 3. | Merchandise which is damaged or missing components is not refundable. |
| 4. | Buyers are responsible for return shipping with proper packaging. |
| 5. | On receiving items, we will refund you immediately |
Feedback
| We deeply hope that you are pleased with your purchase from us. |
| When the transaction is completed, and you are satisfied with it, please kindly leave positive feedback, and we will do the same for you. |
| We work very hard for you — 100% positive feedback. If you are not satisfied, please feel free to let us know, we will try our best to resolve the problem for you. |
| Our job is to make your purchasing a worry free experience! |
Hope You Enjoy Your Shop
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iencasemobile (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of iencasemobile.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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