2).Goods will be shipped within 24 hours once your payment verified. Some times the date will be delayed due to shortage. However, we will send you email for notice.
1).By Hong Kong Post Air Mail : Generally speaking,it takes about 20-30 days (Free Shipping)(Brazil need 30-40 days)
By Express: Generally speaking,it takes about 5-10 working days.
2).Most of the countries within 10-20 working days.
3).If you fail to receive the goods during the aove Delivery Time,please contact us by email or Aliexpree message,generally,our service will reply your email withi 24 hours.
If you have any questions or enquiries ,normally, your mail will be replied within 24 Hours. We will try our best to give you the best solution by communication.
4). We ship to Alixpress’s address ONLY. Please make sure your address in Alixpress is match with your shipping address before you pay.For your convenience,please leave us a message if you need to change your shipping address on time.
1.) Product images only for reference purpose and please take the subject products as standard.This is for the reason that our limited photographic skills.Thanks for your consideration.
2.)Please notice us the comsumption tax threshold in your local customs office when placing the order,so that we could save your money while declaring the tariffs.
3.)Please indicate your personal requirement in your Aliexpress’s message about colors, packages, price of declaration etc.If you do not specify the color,we will ship you the goods randomly.And please leave your email address to us for urgent contact.
4.) As buyer,it is your duty to pay the tax when making the orders abroad. Our price does not include taxes, VAT, or other hidden charges. Those fees are the buyers’ responsibilities.
1).Refund or replacement request is available only the requests within 1 week after item received and require the retured item is in the same condition as received.
2).Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email. All items returned must contain all original packaging materials.
3).Please repack the item carefully. Items returned will be tested and a new replacement will be shipped to the buyer immediately when found defective. In the event that a suitable replacement is not available then a refund will be issued. Shipping, handling and insurance fees are non refundable.
4).If the item is found non-defective, the item will be sent back to the buyer at buyer’s expense. Items returned without RMA number will be refused and returned to the sender. Buyer is responsible for All Return Postage and Shipping Charges. Buyer is responsible for additional shipping costs for items that are returned refused and or undeliverable.
1).Your Feedback is really important to us, please take a few seconds to leave us high score feedback if you are satisfied with our product or service, thank you so much.
2).We aim to offer the lowest price for best goods and service to you.
3).Please contact us before leaving neutral(3 stars) or negative(1-2 stars) Feedback.We will try our best to find and solve the problem for you.We wish all our customers have a nice shopping mood in our shop.Many thanks to all of you.
1).We sell all brand new items directly from factory in China.
2).We care about our customers.We persuit and guarantee 100% customer satisfaction. If your item is not as described or faulty when receive,we will replace it for you with no additional charge.
3). We guarantee that our products are brand new, official and first-class quality.
4).Please contact us with any comments, questions or suggestion that you may have, we are so glad to do you a favor.
5).For quality control,we do personally check for each item before shipment. All items are 100% new and checked.
6).We hope to develop a strong, long-term, mutually win-win relationship with you.
7).If you are a seller, we can help you send the products to your customer directly. (Please contact first, thank you)
8).If you are interesting our products,please send us your order as soon as possible.Many Thanks.
package:The Case is in Simple Packaging
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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