For Nokia Lumia 920 Case, Future Armor Impact Holster Hard Case for Nokia Lumia 920 Back Cover Protective Phone Cases
For Nokia Lumia 920 Case, Future Armor Impact Holster Hard Case for Nokia Lumia 920 Back Cover Protective Phone Cases
For Microsoft Nokia Lumia 950 Case Fashion Slim Acrylic Back Cover +Aluminum Metal Frame Phone Cases Set For Lumia 950 N950 CapaUSD 3.15/piece
Mirror Phone Case For Nokia Lumia 1320 N1320 n 1320 Luxury Aluminum Acrylic Plastic Protective Back Cover Metal Frame phone caseUSD 3.87/piece
Tempered glass screen protector For Nokia Lumia 430 520 525 535 630 640 730 820 830 920 925 930 435 950 XL X X2 1320 9H 2.5DUSD 1.47-1.51/piece
Mirror Case For Microsoft nokia Lumia 535 Aluminum Frame + Hard PC Plating Back Cover For Nokia Lumia 535 Metal Phone Cover CaseUSD 3.15/piece
950 XL Case Mirror Aluminum Metal & Hard PC Back Cover For Microsoft Nokia Lumia 950 XL Case 950XL Funda Capa Para Phone CoverUSD 3.15/piece
Luxury Mirror Hybrid case for Nokia Lumia 630 635 Hard Metal Aluminum frame Protective back cover for Nokia 635 630 shell & GiftUSD 3.15/piece
For Microsoft Lumia 640 Luxury Gold Plating Armor Aluminum Metal Frame + Mirror Acrylic Case Back Cover For Microsoft 640 CaseUSD 3.24/piece
For Microsoft Nokia Lumia 925 case Mirror Back Cover & Aluminum Metal Frame Hot Phone Cases For Lumia 925 RM-893 RM-892 CatwalkUSD 3.37/piece
Note:(Please read before order) 1.The product is free shipping by "China Post Ordinary Small Packet Plus" to most countries, which can’t be track after the parcel left China, It can save you the money. If you need the full tracking information, please choose the "China Post Registered Air Mail ",and pay for the shipping cost for the tracking. 2.If your confirmation time is coming, but you still do not receive the goods, please contact us, we will extend the delivery date at the first time. 3.Please don’t open the dispute within 65 days. If after 65 days you still do not receive the goods, please contact us to solve it.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iencasemobile (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of iencasemobile.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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