JohnDan Case For Lenovo VIBE Z2 Business Phone Cases Flip Case Cover For Lenovo Z2 Hard Leather Vibe Z 2 Leather Book Case Cover
Attention & Warm-tips: 1. Please leave a message about specific requirement .And make sure it’s a full name(first + middle + last ) and a helpful phone number when you are writting the delivery message.(especially for the friends from Russian).Otherwise ,it may have delivery delay or problem. 2.Very important !!! Please leave a message to confirm the color , model and size if you can not make sure . Otherwise we are not responsible for the misunderstanding mistake. Please contact us before you leave a negative feedback as we can solve most problems including service refund or resend. Some of the customer were satisfied with the product but leave a negative feedback by misunderstanding , i want to declare that the positive feedback should be 5-star or 4-star. Shipping :
1.We will send the package after receive your payment, usually within 72 hours.
2.Items will be shipped via Post Office and it will take about 15-60 days.
3.The delivery will be delayed cause of the force majeure by the Post Office or whether. It may up to 30-60 days.
4.We’ll declare it as "personal gift” with low price in the shipment note to try to avoid or reduce your custom duties.
5.The delivery will be longer during the busy season, especially during the "11.11 Promotions" .
6.We will have a 10-days vacation on the Chinese National Day and a 15-days vacation on the Chinese New Year. In this two-stage time, we can not ship the package becasue all of the Chinese are out of work including the Express service and Post Office service.
Feedback :
Contact us before leaving negative feedback as we can solve most problems, including the refund and resend.
Please send us messages if you have questions.
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Features:
Flip Case Cover for Lenovo VIBE Z2 Smartphone
Special design for Lenovo Vibe Z2
Anti-Scratch and anti-Slip
Protects your cellphone from dust, scratch and other daily damage
Magnetic closure, convenient and safe
With plastic case for your protection of smartphones
Gives your device a smooth comfortable surface texture
Multicolor for selection
Package included:
1 x Case Cover
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iencasemobile (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of iencasemobile.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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