Luxury PU Wallet Leather Phone Case For HTC Desire D628 628 / D630 / M10 Retro Crazy Horse Pattern Flip Magnetic Silicone Cover
We just take one phone model picture as example to show case design. You just choose your model and we will send you right case.
Note:
1. Real color might little different to pictures because of different production batches or brightness.
2. Please cherish your case, and do not scratch with hard stuff or tight hard pants. Thank you.
3. Please confirm their own mobile phone models in the purchase of goods, in order to avoid errors.
4. If you need help, please feel free to contact me, I will help you in the shortest time, thank you!
Kind Remind:
1. Dear Russia Friends, Please fill in your full name (three words) when your place an order. Otherwise you can’t receive your parcel successfully.
2. Dear Customers, Please contact us directly before your open a dispute if you don’t get your package in the protection time, we’ll do our best to solve your problem. Thanks!
Shipment:
1. When you place an order, please choose the shipping method and pay for the order including the shipping cost, we’ll dispatch your items within 3-5 business days once your payments has been cleared.
2. We don’t guarantee delivery time on all international shipments because of different customs clearance time in individual countries, which may affect how quickly your items will be inspected.
3. Please note that buyers are responsible for all additional customs fees, taxes of importation in your own country. There additional fees may be collected in the process of delivery, we will not refund shipping charges for refused shipments.
Return Policy:
1. We do our best to assist our customers in anything we can.
2. We will refund you if you return the items within 14 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we’ll not give the buyer a full refund.
3. If the item you purchased has any quality problem or is lost in transportation, we’ll be responsible for it.
Feedback:
1. Your satisfaction and positive feedback is top priority for us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
2. If you have any problem with our items and service, please feel free to contact us before you leave us a negative feedback. We’ll do what we can to solve any problem with you.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iencasemobile (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of iencasemobile.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Leave a Review
