Dear Friend,Please read the information before you order
1:When you choose the Free Shipping,it can not be tracked after the parcel left China(No tracking),if you can not accept , please choose the other shipping way which can tracked( AliExpress Standard )
2:If you choose china post or other post service,the normal arrive time about 20-45 days,
And if you still not receive the package in 35 days,pls let us know,we will extend the protection,
and help you checked the package!
3:If you choose EMS,DHL,Fedex Or Other Express,the normal arrive time about 7-15 days!
4:If you choose Epacket,the normal arrive time about 10-20 days!
5:If you are hesitate about the pictures we show,you can ask us for the real photos!
6:If you are unsatisfied with any aspect of our service,pls contact us first,we will try our best
to resolve your problems.
100% Brand New and High Quality
Material: Soft TPU
Full access to all buttons, ports and functions.
Protect your Mobile phone from scratches and shock
Comfortable, lightweight design that protects without adding bulk.
Shell and holster are both black ribbed with a rubber-like feel for a non slip grip
Comes with a built in kickstand that is perfect for hands free use of your phone.
Perfectly fit your phone's shape while providing easy access to all phone functions without having to remove the case.
1x Cell Phone Case
1x Clear Screen Protector
1x Cleaning Clothes
1x Touch Stylus
Here are the really photo show:
Q1:I can not get any information from the tracking number.
A1:In this case you can leave us a message or contact me via Alitalk. We will notice your problem and reply to you ASAP! Because sometimes the Tracking Number's Information didn't Enter the Internet checking system In time or maybe the tracking number is incorrect because of some personal factor.we ensure we will do as we can to solve this problem.
Q2:If I didn't Receive my parcel In the limited day.Can I get a full refund or can you send me another one?
A2:In this case, after we confirm that the parcel is lost or breakage. We will send you another one for free, or you also can apply to refund, the fund will return to your account by the Aliexpress system.
Q3:If I don't like the goods I've received. Can I apply for a full refund?
A3:In this case, if it is not the quality or other objective factors, you need to send the product to us(you should pay for the shipping free.) And you must ensure that the goods is in good condition. Or Else We can\'t give you the refund.Thank you.
Q4:If I want to buy the product in the AliExpress, but I don't know wether my interest can be protected or not.
A4:You don't have to worry about this. Only if your request is reasonable, we will help you to resolve any trouble you may come accross in the purchasing process.
Q5: can I get wholesale price if I order more?
A5: Yes, Usually you can get wholesale price if you order 3 unit of our product, pls keep touch with us in time so that we can adjust price for you!
Q6: Is there any promotion in your store?
A6: yes, we provide limited-time and limited-quantity promotion shopping Spree for all our goods.
Guarantee: If you Buy the product in our store, we are responsible for all the purchasing process, from pre-sales to after- sales service, we ensure the best. We promise do as we can to solve any problems you may come across.
We will keep in good touch with the buyer,any questions you can ask us. We will Answer you winthin 16 hours.We hope you will have a good purchasing experience in our store.Thank you.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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