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The QI Wireless charging device is divided into two parts. One is the QI wireless charging transmitter, one is the QI wireless charging receiver. They can’t be separated from each other. If your phone has a built-in QI wireless charging receiver, you just need to buy a QI wireless charging transmitter. If your phone has no built-in QI wireless charging receiver, then you also need to buy an external QI wireless charging receiver, so that your mobile phone can achieve QI wireless charging.
Some customers told us charging is very slow or unnormal. That is because they use low current wall chargers and adaptors. Please use 5V1.5A or 5V2A chargers or adaptors to connect the wireless charging pad.
Under the existing technical conditions, heating is a normal phenomenon when the charger is charging. No wireless charging can completely avoid the heating of the coil. All the products are tested strictly. Please use them without worry. About Qi Wireless Charger: for Nokia: 920T — Qi receiver built-in 920 — Qi receiver built-in 928 — Qi receiver built-in 925 — External(reserved interface,need to install the Qi receiver) 720 — External(reserved interface,need to install the Qi receiver) 820 — Built-in(need to replace the battery cover) for HTC: Droid DNA — Built-in Butterfly — Built-in Inceredible 4G LTE — Built-in 8X — Built-in for LG(google): Nexus 4 — Built-in Nexus 5 — Built-in Nexus 6 — Built-in Nexus 7 — Built-in for LG: D1L — Built-in LTE2 — Built-in for SHARP: SH-07D — Built-in SH-04D — Built-in SH-02D — Built-in Notice: There are 2 types of Universal Qi receiver, please choose the right model for your mobile phone! About Wireless Charging Receiver :
Tip: If your phone doesn’t include a back cover, you can also use an plastic opaque thin phone case to hold it.
About Wireless Charging Pad (Transmitter):
Package Includes: 1 x Wireless Charging Receiver 1 x Wireless Charging Pad 1 x USB Cable (2Pin, For Wireless Charging Pad only) 1 x English user manual Notice: Power Adapter is Not included. Thanks.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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