You can send us your photo, text, or logo, then we will make a unique phone case just for you!
Description 1) Brand new and high quality, protect your phone from scratch. 2) We produce customized phone case. 3) Image is scratchproof and waterproof. It will never fade. Shipping 1. Orders will be shipped out within 3-7 days after the payment is received. 2. Usually our phone cases are free shipping by China post/E-packet. 3. Russian buyers will be requested full name of recipients, and will take 4-6 weeks or more to receive the package due to strict customs. 4. Pls contact us asap if you haven't received the package within 30 working days after shipping. Return and Refund Policy Under such situations,you can ask for refund: 1. Quality problem ,e.g. print error or defective goods. 2.We send you the wrong item . 3.We ship goods to wrong address. All of our offers are backed by 100% satisfaction guarantee, if for any reason you are not satisfied, you can return the items to us on it's original condition for a refund or an exchange within 7 days after you have received the goods. Before sending back the item, please contact us for the detailed return & exchange instruction. We will return all your money except the shipping and handling fees after we receive your return items. Feedback: If you have any questions, please do not hesitate to contact us,we are always ready for help! Please contact us before leaving Neutral / Negative comment, we will do our best to provide the best solution to you! Your satisfaction is always our goal. If you are satisfied with our product, please leave us a positive feedback and Five Stars. Thank you very much!
Custom sample cases
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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