Retractable Aux Cables for Mobile Phone
- Item Type: Phone Cable
- Compatible Brand: SONY, Blackberry, LG, Nokia, Apple iPhones, HTC, Palm, Toshiba, Samsung, Panasonic, Motorola
- Cable Type: 3.5 mm Spring Cable
- Length: 50 cm – 200 cm
- Function: Audio, Video
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iencasemobile (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of iencasemobile.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (24) |
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4 Stars (2) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Rating | Feedback |
|---|---|---|
E***r M.  |
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28 May 2017 21:14 Works fine |
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R***************6 R. |
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28 May 2017 12:05 Shoal dolgovato but all class! |
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S****y P. |
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28 May 2017 12:04 Came for two weeks in Moscow. wire myagenko. everything works |
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A*****y S. |
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28 May 2017 12:04 In appearance and quality look in reality. to Tajikistan came quickly for 23 days |
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A********a S. |
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28 May 2017 12:03 Goods went to Vladimir 1.5 months. Normal cable |
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V****r T. |
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28 May 2017 12:03 Everything is fine. |
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N************o N. |
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27 May 2017 13:21 Goods went to MO 1.5 months. all works well. look very nice, took 2 reserve |
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I**a Z. |
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27 May 2017 12:58 It went to the Moscow region for 43 days. not monitored by Russia. the wire itself looks like normal |
P****n P.  |
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27 May 2017 12:06 This is my first order in Crimea, quality corresponds to the description. Very fast delivery 15 days. I recommend |
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V******r A. |
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27 May 2017 12:05 Everything is fine, thank you. |
A*****r I.  |
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27 May 2017 12:05 Good quality, Very quickley. Thanks |
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M***m K. |
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27 May 2017 12:04 Has reached Tomsk 15 days. |
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A***m L. |
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27 May 2017 12:03 Everything is fine! |
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N*****i M. |
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27 May 2017 12:03 Thank you. fast shipping-28 days. |
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I*******2 I. |
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27 May 2017 12:03 The cord came, sorry is not tracked, the quality is good |
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E****y G. |
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27 May 2017 12:03 Very long 45 days to Murmansk, wire work |
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A**a S. |
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27 May 2017 12:02 It's not tested in action but very long Shoal |
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A****y A. |
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27 May 2017 12:02 Beautiful and comfortable lace in use. the quality we will see. I was terribly long. reason unknown the track is not monitored. the store on his own initiative to renew protection. |
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I**r Z. |
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27 May 2017 12:02 All happy. working cable |
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A*******r N. |
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27 May 2017 12:02 Arkhangelsk 23 days. product quality. |
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I**n L. |
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27 May 2017 03:48 Great product |
D***d A.  |
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27 May 2017 00:49 All the fun! |
O*****o S.  |
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26 May 2017 13:13 Does not work in the car. But worth |
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Customer |
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26 May 2017 12:07 Fast delivery, product matches the description I would recommend store. |
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A**r R. |
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26 May 2017 12:06 Everything is clear |
D***d S.  |
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26 May 2017 12:05 Excellent! |
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