Universal Wireless Charger Pad
- Item Type: Phone Charger
- Power Source: USB
- USB Ports: 1
- Type: Wireless Charger
- Compatible Brand: LG, Blackberry, HTC, Apple, Samsung, Motorola
- Output: 5 V / 2 A
- Input: 5 V / 2 A
- Output Interface: USB
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iencasemobile (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of iencasemobile.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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| Buyer | Rating | Feedback |
|---|---|---|
Y*******o D.  |
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30 Apr 2017 21:12 My wireless charger I ordered charges my phone 3 times faster than my usual charger! i love this product and will def. I recommend everyone to buy it. |
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M******v M. |
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30 Apr 2017 21:12 Long delivery, but arrived on time. matching the description of goods. completely satisfied. I recommend the store and his products. additional feedback will be provided later. |
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S******a M. |
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30 Apr 2017 21:12 Excellent charger. thanks. samsung galaxy s6 and s4 work perfect. |
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M******a A. |
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30 Apr 2017 21:11 Thank you very much , very good store , accurate product. arrival in 8 very very fast, well packaged and what else to say without more perfect. |
A*****a Z.  |
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22 Apr 2017 04:38 Love it and is super easy. I bought it because my charging port was finicky, plus when you are half asleep you Just grab and don't have to worry about getting tangled or ripping wires out of your phone |
M*****e P.  |
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22 Apr 2017 04:38 sure beats using the worthless ports that these smartphone makers have put in the phones. Glad they are changing to wireless charging. |
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G****a T. |
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22 Apr 2017 04:38 This is a very fast charging crystal charger! The focus is on good quality. And very safe, recommend you buy! |
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S*****n L. |
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22 Apr 2017 04:37 Great product and quick sending. Totally recomended!! |
N**a D.  |
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22 Apr 2017 04:37 Finally, I can charge my phone at night without having to fit the plug in the hole 'just so'. I can just set my phone on this charger and when it lights up, I know it is charging. Saves me some time and fits perfectly on my night stand |
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S*******a K. |
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22 Apr 2017 04:33 I personally have a thin, opaque, plastic case on my phone and it charges just fine up to an inch away directly above the charger. It's a simple device that anyone can use! |
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Z******a T. |
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22 Apr 2017 04:33 This product is fantastic! I arrive home late at night and have to navigate my way through my dark bedroom silently so as not to wake my fiancé, which makes finding the charger cord and plugging it in correctly a challenge. |
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H****h C. |
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22 Apr 2017 04:32 It's very fast battery charger! basic emphasis on quality. and very safe highly recommend you to buy! |
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