Dear Customer: Please choose correct model! (If you don't know how to choose, Please contact us before you place order ! ) Or view the following Redmi Note 4 and Redmi Note 4 x difference figure About product damage： Although we checked every item before sending, it’s still possible to be damaged by crash or jolt on the post way. So, When you receive the goods, if the products broken , please don't open the dispute , Please Contact US ,We will give you a satisfactory solution。 Product Feature: （1）Surface Hardness – 0.26mm thick and made with chemically treated, transparent tempered glass. 8-9H: even sharp objects such as knives and keys will not scratch the tempered glass. （2）Anti-Shatter Film – If tempered glass breaks, the tempered glass breaks into small pieces that are not sharp, making it safe for users. （3）Oleophobic Coating – The tempered glass has an Oleophobic coating that prevents fingerprints & other contaminants which also make the film easy to clean. （4）Delicate Touch – Flim is coated on the back with a strong silicone adhesive that makes installation easy and attaches the film firmly so it would not affect the screen's sensitivity.
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Certifications Of Products
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A. Shipping & Handing
We will take different channels according to the characteristics of the goods transportation . It can reach more than 200 countries and regions. We promise that all orders will be issued within four days. Because of different channels to track information display time will be different, postal parcels usually 1-4 days showed that international courier usually 1-2 days, if you encounter congestion, tracking time information display will be extended.
A. About Customs & Tariff
Postal parcel generally does not produce tariffs, but different countries customs regulations, customs clearance time will be different, please timely tracking information, contact your local post office if necessary.
International courier usually produce tariffs, please understand local customs tax standards, so as to avoid customs issues cause the product to return or destroy, if necessary, please consult your local customs clearance company or carry information to local customs clearance. Finally, I wish you a happy shopping, thank you very much for your support.
3.Refund & Policy
Because it is an international transportation, cost and time cost is relatively large, so we attach great importance to the quality of product. we will check strictly, if you Just in case received a damaged product, Please contact us. In order to the interests of your,Be sure to check the package before you sign, and send us the pictures. we will conduct an audit in accordance with the specific circumstances of products to help you solve this problem, you will have the opportunity to enjoy more discounts.
If you want to exchange or return the product, And the product does not have any damage, only need to pay the return shipping, we will send you new product after we receive the product.
Thank you for your support and understanding.
If you feel satisfied, please give us a 5 star rating, it will be the greatest encouragement to us and for you to create a better service.Every effort just to give you a better feel, accompanied by a sincere.Thank you very much!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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